Shipping Options
Standard Delivery
FREE
3-5 business days
For orders over 150 RON
Express Delivery
25 RON
1-2 business days
Fast delivery to your door
Next Day Delivery
45 RON
Next business day
Order before 2 PM
Free Shipping Promotion
Enjoy FREE standard shipping on all orders over 150 RON within Romania!
Delivery Areas & Times
| Location |
Standard Delivery |
Express Delivery |
Shipping Cost |
| Bucharest & Major Cities |
2-3 business days |
1 business day |
15 RON (Free over 150 RON) |
| Romania - Urban Areas |
3-4 business days |
1-2 business days |
20 RON (Free over 150 RON) |
| Romania - Rural Areas |
4-5 business days |
2-3 business days |
25 RON (Free over 150 RON) |
| EU Countries |
5-10 business days |
3-5 business days |
From 35 RON |
EU Delivery Countries
We deliver to all EU member countries including:
- Germany, France, Italy, Spain
- Austria, Belgium, Netherlands
- Poland, Czech Republic, Hungary
- Slovakia, Slovenia, Croatia
- Bulgaria, Greece, Portugal
- And all other EU member states
Order Processing
Processing Times
- Orders placed before 2:00 PM (EET) on business days are processed the same day
- Orders placed after 2:00 PM or on weekends are processed the next business day
- Custom or made-to-order items may require 2-5 business days additional processing
- During peak seasons (holidays), processing may take 1-2 additional days
Order Verification
For security purposes, some orders may require additional verification:
- First-time customers may receive a verification call
- Large orders (over 2,000 RON) require confirmation
- Orders to new addresses may need verification
Important Notice
Orders cannot be modified or cancelled once they enter the shipping process. Please ensure all details are correct before completing your purchase.
Package Tracking
Track Your Order
Once your order ships, you'll receive:
- Email confirmation with tracking number
- SMS updates for Express and Next Day deliveries
- Real-time tracking via our courier partners
- Estimated delivery window (2-hour slot for Express)
Courier Partners
We work with trusted delivery partners:
- Fan Courier - Romania nationwide coverage
- DPD Romania - Express and standard delivery
- DHL - International and premium services
- GLS - EU-wide delivery network
Special Delivery Instructions
Delivery Attempts
- Our couriers will attempt delivery up to 3 times
- If no one is available, packages are held at local pickup points
- You'll receive notification with pickup location details
- Packages are held for 7 days before being returned
Safe Delivery Options
- Leave with neighbor (with authorization)
- Delivery to workplace address
- Pickup from courier depot
- Scheduled delivery appointments available
Large Items & Furniture
- White glove delivery service available
- Assembly service for furniture items
- Ground floor delivery included
- Upstairs delivery available for additional fee
EU Customs & VAT Information
Within Romania
All prices displayed include Romanian VAT (19%). No additional charges apply.
EU Deliveries
- All prices include applicable VAT for your country
- No additional customs duties within the EU
- VAT rates vary by destination country
- Business customers can provide VAT numbers for exemption
VAT Compliance
As an EU-registered business (VAT: RO34567892), we ensure full compliance with EU VAT regulations and One Stop Shop (OSS) requirements.
Shipping Support
Need help with your delivery? Contact our shipping team:
- Email: shipping@homelyf.shop
- Phone: +40 742 389 567
- Live Chat: Available on our website
- Hours: Monday-Friday, 9 AM - 6 PM EET
Peak Season Notice
During holiday periods (Black Friday, Christmas, Easter), delivery times may be extended by 1-3 business days due to high volume.